one-stop shopping, and that mold has been called into question, not least by the architect of this model, sandy wiel, saying we should break up the big banks. gwen, i think it tells us more about the end of the era of kind of this force conglomeration of bank where's bigger is naturally better. you have seen, obviously, too big to fail banks become too bigger to fail, such as j.p.morgan, or wells fargo which bought wachovia. but there are others who find they can't hit their stride with the asset they say accummed a decade ago. >> ifill: what we're watching happening at citigroup. does that make them an outlier or a sign of things to come? >> i think it's a little bit of both. citigroup, let's not forget, had to go in for two rounds of bailout money. there was even scuttlebut that the white house suggested this was a bank that should fail, that it was beyond rescue. it still has $1 fent billion of bad seeftz its sheets it's looking to get rid of. there are no easy answers for it. there is no overnight turnaround. and at the same time, it's a public company and shareholders are saying, "show me